Restrict name and email changes

This feature is only available to organization owners and administrators.

Restrict name changes

By default, any user can change their name. You can instead prevent users from changing their name. This setting is especially useful if user names are managed via an external source, and synced into Zulip via the Zulip API, LDAP or another method.

Organization administrators can always change anyone's name.

  1. Click on the gear () icon in the upper right corner of the web or desktop app.

  2. Select Organization settings.

  3. On the left, click Organization permissions.

  4. Under User identity, select Prevent users from changing their name.

  5. Click Save changes.

Restrict email changes

By default, any user can change their email address. However, you can instead prevent users from changing their email address. This setting is especially useful for organizations that are using LDAP or another single sign-on solution to manage user emails.

Organization administrators can always change their own email address.

  1. Click on the gear () icon in the upper right corner of the web or desktop app.

  2. Select Organization settings.

  3. On the left, click Organization permissions.

  4. Under User identity, select Prevent users from changing their email address.

  5. Click Save changes.