Restrict name and email changes

This feature is only available to organization owners and administrators.

Prevent users from changing their name

By default, any user can change their name. You can instead prevent users from changing their name. Organization administrators can always change anyone's name.

This setting is especially useful if user names are managed via an external source, and synced into Zulip via the Zulip API or another method.

  1. Click on the gear () icon in the upper right corner of the web or desktop app.

  2. Select Manage organization.

  3. On the left, click Organization permissions.

  4. Under the User identity, select Prevent users from changing their name.

  5. Click Save changes.

Prevent all email changes

By default, any user can change their email address. However, you can instead prevent all email changes. This is especially useful for organizations that are using LDAP or a another single sign-on solution to manage user emails.

  1. Click on the gear () icon in the upper right corner of the web or desktop app.

  2. Select Manage organization.

  3. On the left, click Organization permissions.

  4. Under User identity, select Prevent users from changing their email address.

  5. Click Save changes.