Roles and permissions

User roles

User roles make it convenient to configure different permissions for different users in your organization. You can decide what role a user will have when you send them an invitation, and later change a user's role if needed.

Learn about stream permissions, including public and private streams.

  • Organization owner: Can manage users, public streams, organization settings, and billing. Organization owners can do anything that an organization administrator can do.

  • Organization administrator: Can manage users, public streams, and organization settings. Cannot make someone an owner, or change an existing owner's role.

  • Moderator: Can do anything that members can do, plus additional permissions configured by your organization.

  • Member: This is the default role for most users. Members have access to all public streams. You can configure different permissions for new members and full members, which is especially useful for moderating open organizations. New members automatically become full members after a configurable waiting period.

  • Guest: Can view and send messages in streams they have been added to. Guests cannot see other streams, unless they have been specifically added to the stream. See guest users documentation for additional details and configuration options.

  • Billing administrator: The user who upgrades the organization to a paid plan is, in addition to their normal role, a billing administrator. Billing administrators can manage billing for the organization. For example, someone from your billing department can be a billing administrator, but not an administrator for the organization.

Change a user's role

  1. Hover over a user's name in the right sidebar.

  2. Click on the ellipsis () to the right of their name to open their user card.

  3. Click on the ellipsis () in the user card.

  4. Click Manage this user.

  5. Under User role, select a role.

  6. Click Save changes. The new permissions will take effect immediately.

You can also access the Manage user tab by clicking the pencil and paper () icon at the top of the user profile.

  1. Click on the gear () icon in the upper right corner of the web or desktop app.

  2. Select Organization settings.

  3. On the left, click Users.

  4. Find the user you would like to manage. Click the pencil () to the right of their name.

  5. Under User role, select a role.

  6. Click Save changes. The new permissions will take effect immediately.

Manage permissions

  1. Click on the gear () icon in the upper right corner of the web or desktop app.

  2. Select Organization settings.

  3. On the left, click Organization permissions.

  4. Review organization permissions, and modify as needed.

  5. Click Save changes.